Evidence · first-party tested
Replies to a highly frustrated complaint with an immediate empathetic apology, acknowledges the issue happened 3 times, and moves to support options in a calm, de-escalating way.
Assistant responds empathetically to a frustrated customer.
The observation
Replies to a highly frustrated complaint with an immediate empathetic apology, acknowledges the issue happened 3 times, and moves to support options in a calm, de-escalating way.
Criterion: Tone & empathy · Scenario: Edge Cases: Emotional, Frustration & Crisis Handling
Query this
get_evidence({
tool: "customgpt"
})MCP · mcp.aidemos.com/api/mcp
Free with attribution.
Free with attribution.
Same input, other tools
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