Evidence · first-party tested
Handles an angry handoff request appropriately by acknowledging frustration, offering immediate human-contact options, stating support hours, and mentioning priority handling for Premium and Enterprise customers without becoming defensive.
Chat answer directing the user to human support channels.
The observation
Handles an angry handoff request appropriately by acknowledging frustration, offering immediate human-contact options, stating support hours, and mentioning priority handling for Premium and Enterprise customers without becoming defensive.
Criterion: Edge case handling · Scenario: Edge Cases: Emotional, Frustration & Crisis Handling
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get_evidence({
tool: "denser-ai"
})MCP · mcp.aidemos.com/api/mcp
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