Service Delivery Policy for AI Demos

Last updated: August 13, 2024

This Service Delivery Policy outlines the process and terms for the delivery of featured listings on AI Demos . By purchasing a featured listing, you agree to the terms of this policy.

1. Service Description

1.1. AI Demos provides a featured listing service for AI tools, which includes:

1. Creation of a 1-2 minute introductory video showcasing the tool
2. A comprehensive written description of the tool
3. Placement of the tool in our featured listings section

2. Delivery Process

2.1. Upon submission and payment for a featured listing, our team begins work on your listing immediately.

2.2. The delivery process typically includes the following stages:

1. Initial Review: We review the submitted information and explore your tool (1-2 business days)
2. Video Production: We create and edit the introductory video (3-5 business days)
3. Description Writing: We craft a comprehensive description of your tool (1-2 business days)
4. Quality Assurance: We review the video and description for accuracy and quality (1 business day)
5. Publication: We publish your featured listing on our platform

2.3. Total delivery time is typically 7-10 business days from the date of submission.

3. Notification Process

3.1. You will receive email notifications at the following stages:

1. Submission Confirmation: Immediately upon successful submission and payment
2. Video Production Start: When we begin creating your video
3. Estimated Publication Date: Provided with the video production start notification
4. Publication Confirmation: When your featured listing goes live on our platform

4. Potential Delays

4.1. While we strive to deliver within the estimated timeframe, certain factors may cause delays, including:

1. High volume of submissions
2. Technical issues with the submitted tool
3. Need for additional information or clarification from you
4. Unforeseen technical difficulties on our end

4.2. In case of any significant delays, we will notify you promptly and provide an updated estimated delivery date.

5. Customer Responsibilities

5.1. To ensure timely delivery, please:

1. Provide accurate and complete information about your tool during submission
2. Respond promptly to any requests for additional information or clarification
3. Ensure your tool is functional and accessible throughout the review and video production process

6. Custom Requests

6.1. If you have specific requirements or wish to be more involved in the video production process, please contact us at collaborate@aidemos.com before submitting your tool.

6.2. Custom requests may affect the standard delivery timeline and may incur additional fees.

7. Quality Guarantee

7.1. We are committed to delivering high-quality featured listings. If you find any inaccuracies or issues with your listing after publication, please contact us immediately at collaborate@aidemos.com.

7.2. We will address any errors or quality issues within 2 business days of notification.

8. Changes to This Policy

We reserve the right to modify this Service Delivery Policy at any time. Any changes will be posted on this page with a new "Last updated" date.

9. Contact Us

If you have any questions about this Service Delivery Policy, please contact us at collaborate@aidemos.com.