Evidence · first-party tested

On the lost-shipment follow-up, it does not retrieve any exact 'considered lost' threshold; it explicitly says the policies do not specify an exact number of days and only offers support escalation and general guidance.

✗ Failed🧾 artifact-verifiedTested Jun 16, 2026Voiceflow
Output — unretouched
Agent explains lost-package timing and refund possibilities.
Agent explains lost-package timing and refund possibilities.
The observation

On the lost-shipment follow-up, it does not retrieve any exact 'considered lost' threshold; it explicitly says the policies do not specify an exact number of days and only offers support escalation and general guidance.

Criterion: Retrieval accuracy · Scenario: Multi-Document Reasoning (Medium)
Query this
get_evidence({
  tool: "voiceflow"
})
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