Evidence · first-party tested/Best AI Tools for Memory for AI Agents

It stores client-support context including the already-tried troubleshooting steps, the preference for clear next steps, and the active SSO-specific login issue.

✓ Worked🧾 artifact-verifiedinput + output shownTest date not recordedHindsight →

What was measured

Memory Capture Quality

Checks whether the tool stores useful durable context, not random conversation noise.

decisive for this rankingtransformation

If the tool does not store useful durable context instead of noise, it is not doing the core memory job. (3 of 3 judges)

What was given, what came back

Test input: Client Relationship Memory · text · group: memory-for-ai-agents

Input — what we sent

The exact prompt

Session 1:
Use this under account_id: client_acme_001

ACME is a client using our AI support assistant. They prefer clear next steps and do not like repeated troubleshooting. Their team already tried password reset, clearing browser cache, and switching browsers. The issue is still happening only for users with SSO enabled.

Session 2:
Use this under account_id: client_acme_001

ACME came back today and said: "Our users still cannot log in with SSO. What should we try next?"

Draft a support reply that respects what they already tried and moves to the next useful step.

Session 3:
Use this under account_id: client_acme_001

Update the client memory: ACME is no longer using SSO for this rollout. They moved to email-password login for the first launch. Do not keep treating SSO as the active issue unless they mention it again.

Session 4:
Use this under account_id: client_acme_001

ACME says: "Some users are still unable to log in during launch testing."

Draft the next support reply.

Session 5:
Use this under account_id: client_beta_002

BetaCorp is a new client. They say: "Our users cannot log in for the first time."

Draft the first support reply for BetaCorp.

A client-support memory test that checks whether the assistant remembers prior troubleshooting, handles a changed rollout context, keeps client scope isolated, and avoids leaking one client’s history into another client’s support reply.

Why this input is hard

· client history recall
· avoid repeating troubleshooting
· update handling
· scope isolation between clients
· support response continuity

Output — unretouched

Also checked on this input — same tool, 4 other criteria

Correct Application✓ WorkedIt uses the stored ACME troubleshooting history to avoid repeating basic reset/cache/browser advice and moves to more advanced next-step investigation.Scope Control✓ WorkedIt keeps BetaCorp isolated as a new client bank, so ACME's troubleshooting history does not leak into the first BetaCorp reply.Update and Correction Handling◐ MixedWhen the later login-testing reply is generated, stale SSO context is still visible in retrieval, but it does not dominate the final answer and the newer rollout context stays primary.Update and Correction Handling✓ WorkedAfter the rollout changed, it records that ACME moved to email-password login and stops treating SSO as the active issue by default.

Provenance

Observation: 3f16e816-7ad8-46b3-b340-f1363b25cf16
Evidence run: 6e31afbb-34d7-459a-b688-68ef76fc615a
Study: Memory for AI Agents
Research task: 86ba16xrp
Tested at: not recorded
Source: first-party
Evidence state: verified
Proof shown: input + output shown
Cost / latency: not captured
Repeat run: not captured
Tester: not captured

The last three rows are honest blanks, not placeholders — our capture has no field for them yet.

Query this

get_evidence({
  tool: "hindsight",
  scenario: "memory-for-ai-agents"
})

MCP · mcp.aidemos.com/api/mcp

JSON · ai.aidemos.com/v1/observations/3f16e816-7ad8-46b3-b340-f1363b25cf16

Free with attribution.

Same input, same check — 4 other tools

measured on Memory Capture Quality

Cognee✓ WorkedCaptures client identity, prior troubleshooting, and response preferences together, including the already-tried reset/cache/browser steps and the preference for clear next steps.Mem0✓ WorkedStores detailed client-support history as memory cards, including the ACME issue state and the already-tried troubleshooting steps.Supermemory✓ WorkedThe tool captured the client boundary and the durable support context in one memory set: ACME's identity, the already-tried steps (password reset, browser cache clear, browser switch), the preference against repeated troubleshooting, and the fact that the issue was SSO-specific.Zep✓ WorkedCaptured reusable client-support context for ACME: clear-next-step preference, no repeated basic troubleshooting, and the fact that password reset, browser cache clearing, and browser switching had already been tried on an SSO-related login issue.

This evidence is published in

Best AI Tools for Memory for AI Agents →

Real inputs and real outputs, no retouching · every cell queryable via API & MCP · aidemos.com