Evidence · first-party tested
In the damaged-item answer, the agent correctly states that NovaTech covers return shipping for damage cases and gives the support window as Monday-Saturday, 9:00 AM to 8:00 PM IST.
Agent response for a damaged product claim.
The observation
In the damaged-item answer, the agent correctly states that NovaTech covers return shipping for damage cases and gives the support window as Monday-Saturday, 9:00 AM to 8:00 PM IST.
Criterion: Retrieval accuracy · Scenario: Direct Factual Retrieval (Simple)
Query this
get_evidence({
tool: "voiceflow"
})MCP · mcp.aidemos.com/api/mcp
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