Evidence · first-party tested

It correctly denied cancellation and refund for a customized laptop after payment confirmation, including that EMI does not change the non-cancellable outcome, but the follow-up then gave a 7–12 business-day EMI reversal timeline, creating a policy contradiction.

◐ Mixed🧾 artifact-verifiedTested Jun 16, 2026Botpress
Output — unretouched
Best AI Tools to Build a Website Chatbot From Your Knowledge Base — image-101.png
Best AI Tools to Build a Website Chatbot From Your Knowledge Base — image-101.png
Output — unretouched
Botpress answer giving the EMI reversal timeline for approved refunds.
Botpress answer giving the EMI reversal timeline for approved refunds.
The observation

It correctly denied cancellation and refund for a customized laptop after payment confirmation, including that EMI does not change the non-cancellable outcome, but the follow-up then gave a 7–12 business-day EMI reversal timeline, creating a policy contradiction.

Criterion: Retrieval accuracy · Scenario: Complex Multi-Hop Reasoning (Hard)
Query this
get_evidence({
  tool: "botpress"
})
MCP · mcp.aidemos.com/api/mcp
Free with attribution.
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