Can Vectorize.io make newly added content findable?
Vectorize.io made newly added content findable after the update path finished. Before the add, the question scored almost zero; after the refresh, retrieval returned the added bulletin and the answer gave October 14, 2026.
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The test case
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Document added to the source, then queried after a refreshPassEvidence
“When does the Tromso depot open?”
=== File listing === { "message": "Files retrieved successfully", "files": [ { "key": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B01_oncall_rota_notes.md", "name": "B01_oncall_rota_notes.md", "size": 1391, "extension": "md", "lastModified": "2026-09-16T20:56:46.000Z", "metadata": {} }, { "key": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B02_shipping_lead_times.pdf", "name": "B02_shipping_lead_times.pdf", "size": 163778, "extension": "pdf", "lastModified": "2026-09-16T20:56:52.000Z", "metadata": {} }, { "key": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B03_approved_supplier_list.docx", "name": "B03_approved_supplier_list.docx", "size": 37675, "extension": "docx", "lastModified": "2026-09-16T20:56:57.000Z", "metadata": {} }, { "key": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B04_site_access_notes.txt", "name": "B04_site_access_notes.txt", "size": 1769, "extension": "txt", "lastModified": "2026-09-16T20:57:01.000Z", "metadata": {} }, { "key": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B05_tromso_depot_bulletin.md", "name": "B05_tromso_depot_bulletin.md", "size": 1230, "extension": "md", "lastModified": "2026-09-16T20:57:08.000Z", "metadata": {} } ] } === Retrieval: current state (post-sync) === HTTP 200 { "documents": [ { "chunk_id": "0", "id": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526-726fc889cc72aa32ec67c5906c5a75193053e7aaaa475c00c886174f97927ecc-0", "org_id": "06c5221a-8323-49d4-8bf0-02db17c0c558", "origin": "file-upload", "origin_id": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526", "pipeline_id": "aipcd5a7-ac31-404a-b91a-490ebca4d881", "similarity": 0.8687668, "source": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B05_tromso_depot_bulletin.md", "source_display_name": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B05_tromso_depot_bulletin.md", "text": "# Depot bulletin - a new depot in the region\n\nFor the service desk, the Bergen depot and central stores.\n\n## What is opening\n\nThe Tromso depot opens on 14 October 2026 and will hold four Tolvan C5 loan units and a full Brannoc spares kit. It is the third depot in the network and the first\nabove the Arctic Circle.\n\n## Why\n\nResponse to the northern fields has been limited by the sailing time from\nBergen rather than by engineering. Holding loan stock and a spares kit locally\nremoves the leg that has cost the most time on recent tickets.\n\n## Staffing\n\nOne engineer and a shared stores controller, working 07:00 to 15:00 local time,\nMonday to Friday. Out of hours the northern sites continue to page the existing\nduty engineer rota; the new depot does not change how a fault is reported.\n\n## What to do differently\n\nStop routing northern loan requests through Bergen once the depot opens. Ring\nthe new depot directly. Bergen keeps its own loan pool and its own spares kit,\nand nothing moves out of Bergen to stock the new site.\n\n## What is not changing\n\nCalibration stays in the laboratory. The new depot does not calibrate, does not\nbreak a calibration seal, and does not open a pressure housing.", "total_chunks": "1", "unique_source": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526-726fc889cc72aa32ec67c5906c5a75193053e7aaaa475c00c886174f97927ecc", "relevancy": 0.9997677 }, { "chunk_id": "0", "id": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526-ef2fbd13542c68243f8a68371c369b5fd9fb563e4ec7e7e4242c74f20efa775f-0", "org_id": "06c5221a-8323-49d4-8bf0-02db17c0c558", "origin": "file-upload", "origin_id": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526", "pipeline_id": "aipcd5a7-ac31-404a-b91a-490ebca4d881", "similarity": 0.73413867, "source": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B02_shipping_lead_times.pdf", "source_display_name": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B02_shipping_lead_times.pdf", "text": "Central store, Bristol Page 1\n\nFenwake Instruments Ltd\n\nShipping Lead Times\nCentral store, Bristol - outbound to depots and customer sites\n\nHow to read this\nLead times are quoted from the courier collection, not from the moment a stores request is raised.\nAnything handed over after the 15:30 cut-off travels the following working day, and the lead time starts\nthen.\n\nDestination Route Lead time\n\nAberdeen Road, own vehicle 3 working days\n\nLerwick Road and ferry 4 working days\n\nGothenburg Road and ferry, groupage 7 working days\n\nEsbjerg Road and ferry, groupage 9 working days\n\nBergen Road and ferry, groupage 11 working days\n\nLead times to the Nordic depots assume a groupage service. A dedicated vehicle is quoted on request and is normally quicker, but is\nnot held against these figures.\n\nDangerous goods\nAny consignment containing a lithium cell above the threshold needs a signed packing declaration and\ntravels on a different service. Add two working days to the figures above, and involve a trained shipper\nbefore booking. Two people in the building hold the certification.\n\nReturns\nInbound lead times are not the outbound figures in reverse. A return from a depot travels on the next\nscheduled groupage movement rather than on collection, so plan a return around the movement rather than\naround the courier.\n\nWho maintains this\nThe stores controller reviews these figures against the carrier's performance each quarter and changes\nthem here when the carrier's own schedule changes.", "total_chunks": "1", "unique_source": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526-ef2fbd13542c68243f8a68371c369b5fd9fb563e4ec7e7e4242c74f20efa775f", "relevancy": 2.879726e-06 }, { "chunk_id": "0", "id": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526-4b00aed490b24d29ff970ceea6c7e53c686dd845138ccd8a033c81827fde399e-0", "org_id": "06c5221a-8323-49d4-8bf0-02db17c0c558", "origin": "file-upload", "origin_id": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526", "pipeline_id": "aipcd5a7-ac31-404a-b91a-490ebca4d881", "similarity": 0.66271675, "source": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B04_site_access_notes.txt", "source_display_name": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B04_site_access_notes.txt", "text": "FENWAKE INSTRUMENTS LTD\nSite access - standing notes for engineers\nCentral store and service desk. Not a contractual document.\n\nPERMITS\n\nMost customer sites need a permit raised before the day, not on it. Raise it\nthrough the customer's own system and take the reference with you; a permit\nthat exists only in an inbox is a permit that will not open a gate.\n\nA permit is site-specific and person-specific. An engineer who swaps onto a\njob at short notice needs their own, and the swap is the reason most access\nis refused at the gate.\n\nINDUCTIONS\n\nWater treatment sites and harbour authorities run their own inductions,\nvalid for twelve months. The service desk keeps the expiry dates against\neach engineer. An induction that expires mid-job is treated as expired for\nthe whole job.\n\nTIDE AND ACCESS WINDOWS\n\nIntake structures are reachable only around low water. Plan the visit around\nthe window and tell the customer which window you are working to, so that a\ndelayed start is a conversation rather than a surprise.\n\nKEYS AND CODES\n\nNever write a gate code on a job sheet. Codes are held by the service desk\nand read out on the day. A code that has changed is reported the same day,\nbecause the next engineer will otherwise repeat the wasted journey.\n\nVESSELS\n\nOn a vessel, the master's instructions take precedence. Board with your own\nsurvival certification in date; the vessel will check it and will refuse\nboarding without it.\n\nWHAT TO DO IF ACCESS IS REFUSED\n\nDo not argue at the gate. Ring the service desk, who will ring the\ncustomer's site contact. Record the refusal and the reason on the ticket\nbefore leaving, while the detail is still accurate.", "total_chunks": "1", "unique_source": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526-4b00aed490b24d29ff970ceea6c7e53c686dd845138ccd8a033c81827fde399e", "relevancy": 1.5903379e-06 }, { "chunk_id": "0", "id": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526-eae690b3aa41bd1874bfa8eae5fa54eb439e5f8971ea649b8ac5babe634bea96-0", "org_id": "06c5221a-8323-49d4-8bf0-02db17c0c558", "origin": "file-upload", "origin_id": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526", "pipeline_id": "aipcd5a7-ac31-404a-b91a-490ebca4d881", "similarity": 0.62740886, "source": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B03_approved_supplier_list.docx", "source_display_name": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B03_approved_supplier_list.docx", "text": "Approved Supplier List\nFenwake Instruments Ltd - parts fitted to instruments in service\n1. Scope\nThis list names the suppliers approved for parts fitted to instruments in service. A part from a supplier not on this list is not fitted, whatever the lead time pressure, because the part becomes part of a calibrated instrument.\n2. Single-source parts\nThe sole approved supplier of the H-clamp bracket is Ardwyn Fabrication (Newport), quoted per batch of fifty. The bracket is machined to our drawing and no second source has been qualified, so a shortage here stops the fitting rather than being worked around.\nWhere a single-source part is short, the stores controller tells the service desk lead the same day. A substitution is authorised by the head of service operations in writing, and the instrument record carries the substitution.\n3. Approved suppliers\nPart\nSupplier\nLocation\n\nH-clamp bracket\nArdwyn Fabrication\nNewport\n\nSacrificial anode set\nTrellech Metals\nChepstow\n\nAnti-fouling guard\nColdbrook Polymers\nTaunton\n\nCable gland kit\nSedgemoor Sealing\nBridgwater\n\nArmoured deck cable\nNailsea Cable Works\nNailsea\n\n4. Qualifying a new supplier\nA new supplier is qualified on a first-article inspection and a documented material certificate. Qualification is recorded against the part, not against the supplier as a whole: a supplier approved for one part is not thereby approved for another.\n5. Review\nThe stores controller reviews this list each quarter with the workshop manager. A supplier that has missed two consecutive delivery commitments is reviewed regardless of the schedule.", "total_chunks": "1", "unique_source": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526-eae690b3aa41bd1874bfa8eae5fa54eb439e5f8971ea649b8ac5babe634bea96", "relevancy": 9.625642e-08 }, { "chunk_id": "0", "id": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526-23b7b1b85ab91a6a54cddc2754c97344aee319278977d5dfe9a32fa75b95a8f6-0", "org_id": "06c5221a-8323-49d4-8bf0-02db17c0c558", "origin": "file-upload", "origin_id": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526", "pipeline_id": "aipcd5a7-ac31-404a-b91a-490ebca4d881", "similarity": 0.60177225, "source": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B01_oncall_rota_notes.md", "source_display_name": "06c5221a-8323-49d4-8bf0-02db17c0c558/73737d30-2d0b-409e-a990-9d539fd01526/B01_oncall_rota_notes.md", "text": "# On-call rota - working notes\n\nFor the service desk lead. Not a contractual document.\n\n## Shape of the rota\n\nThe duty engineer rota runs Monday to Monday, handing over at 09:00. Four\nengineers are on the rota at any time, which puts each of them on call one week\nin four. An engineer who is on call does not travel offshore in the same week.\n\n## Cover for absence\n\nWhere an engineer on the rota is absent, the service desk lead swaps rather\nthan doubles: the week is given to the next engineer in the cycle and the\nabsent engineer takes theirs. Doubling a week has caused more missed pages than\nany other cause and is not done.\n\nOn a statutory non-working day the rota does not change. The standby allowance\nfor that week is paid at the enhanced rate set out in the handbook.\n\n## Handover\n\nHandover is a call, not a message. The outgoing engineer walks the incoming one\nthrough every ticket still open, what has been tried, and what the customer has\nbeen told. A ticket that changes hands without that call is the single most\ncommon source of a customer being told two different things.\n\n## Paging\n\nThe out-of-hours number pages the engineer on call. Where the page is not\nacknowledged, it escalates to the service desk lead automatically, and then to\nthe head of service operations. Test the pager at the start of every week\nbefore the handover call ends.", "total_chunks": "1", "unique_source": "aipcd5a7-ac31-404a-b91a-490ebca4d881_73737d30-2d0b-409e-a990-9d539fd01526-23b7b1b85ab91a6a54cddc2754c97344aee319278977d5dfe9a32fa75b95a8f6", "relevancy": 1.1793583e-07 } ], "average_relevancy": 0.19995447685123, "ndcg": 0.9999999993412485, "question": "When does the Tromso depot open?" } === chat/completions: current state (post-sync) === HTTP 200 { "id": "chatcmpl-EOr1NdDqDk7e42mxWMOlG74H7Dner", "choices": [ { "finish_reason": "stop", "index": 0, "logprobs": null, "message": { "content": "The Troms\u00f8 depot is set to open on **October 14, 2026**. This will be the first depot located above the Arctic Circle and will help improve response times for the northern fields by holding essential equipment and spare parts locally. If you have any more questions about the depot or its operations, feel free to ask!", "refusal": null, "role": "assistant", "annotations": [], "audio": null, "function_call": null, "tool_calls": null } } ], "created": 1789592393, "model": "gpt-4o-mini-2024-07-18", "object": "chat.completion", "service_tier": "default", "system_fingerprint": "fp_8ee8362902", "usage": { "completion_tokens": 67, "prompt_tokens": 2001, "total_tokens": 2068, "completion_tokens_details": { "accepted_prediction_tokens": 0, "audio_tokens": 0, "reasoning_tokens": 0, "rejected_prediction_tokens": 0 }, "prompt_tokens_details": { "audio_tokens": 0, "cached_tokens": 1920 } } } === Confirming /start is 402-gated on this account (the API equivalent of 'Check for updates') === HTTP 402 { "success": false, "error": "Upgrade Required", "message": "API access is available on paid plans only. Please upgrade to use this endpoint.", "code": "UPGRADE_REQUIRED" }
Run log showing the file listing, post-sync retrieval, generated answer, and the 402 update-route response.
Copied from Captured file (text), lines 36–40, 59–65, 128, 130, 143, 154, 176–181
Open the text file ↗| ✓ | Expected: The added fact becomes findable after the update path finishes.Found: Before the add, retrieval was near zero; after the update, it returned B05_tromso_depot_bulletin.md and the answer gave October 14, 2026. |
Checked whether a fact was absent before adding content and present after running the update path. Retrieval was near zero before the add, then returned B05_tromso_depot_bulletin.md and the answer matched the depot opening date.
Two answers agree. The notebook and the log show two separate answers to the same question. Both say 14 October 2026.
Update route blocked. The update route returns an upgrade message on the free tier, so the console update button was used to finish the update path.
Configuration and setup
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- Fail: at least one expected behaviour clearly didn't happen; the test case's result says which one and quotes the tool.
- Not gradable: our evidence couldn't settle the outcome (for example a record we needed is missing). It is never counted as a fail, and the test case's result says what's missing.
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| Level | Name | Scope |
|---|---|---|
| Benchmark | Managed RAG → | 15 scenarios · 7 tools |
| Capability | Knowledge Sync → | |
| Scenario | New content is added to the source → | |
| Tool | Vectorize.io → |
Global scenario definition → · Global capability definition → · Vectorize.io product page →
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