Can Dify answer when the answer is available in the knowledge base?
Dify passed this retrieval task. The answer-bearing passage was first in the results, and all four returned segments came from the same document.
1 of 1 test case passed
Every test case in this scenario has a result.
The test case
Each test case is judged on its own: Pass, Fail, Not gradable, or Untested. The scenario result above is based on this test case.
Naturally phrased question the corpus answersPassEvidence
“How quickly does Fenwake acknowledge a Priority 1 fault reported outside business hours?”
Fenwake Instruments Ltd - Field Service Policy and Charges (United Kingdom) Fenwake internal - service operations Page 4 6. Out-of-hours cover Outside business hours the service desk is not staffed. A duty engineer rota covers every hour of the year, and the out-of-hours number in section 8 pages the engineer on call. 6.1 Acknowledgement out of hours A Priority 1 fault reported outside business hours is acknowledged by a named duty engineer within 90 minutes of the ticket being raised.
HTTP log: retrieve request, 200 response, and four ranked segments
Copied from Captured file (text), lines 15–54 · an excerpt
Open the whole text file ↗Source excerpt · partial file · response 1
{ "segment": { "id": "7b0e6aea-05b6-4ff2-8a7b-3b6bccc09d8c", "position": 11, "document_id": "0eeae560-0e74-44e9-aaee-2cc6b599dee8", "content": "Fenwake Instruments Ltd - Field Service Policy and Charges (United Kingdom)\r\nFenwake internal - service operations Page 4\r\n6. Out-of-hours cover\r\nOutside business hours the service desk is not staffed. A duty engineer rota covers every hour of the year,\r\nand the out-of-hours number in section 8 pages the engineer on call.\r\n6.1 Acknowledgement out of hours\r\nA Priority 1 fault reported outside business hours is acknowledged by a named duty engineer within 90\r\nminutes of the ticket being raised.", "sign_content": null, "answer": null, "word_count": 497, "tokens": 109, "keywords": [], "index_node_id": "e1986a2a-fed8-495a-9708-32868eafcf9d", "index_node_hash": "aa50a25f15237961fc62beba875e803a5c89ffe93eca4d0cef68aead9165e452", "hit_count": 0, "enabled": true, "disabled_at": null, "disabled_by": null, "status": "completed", "created_by": "f1034bbd-04df-4592-ba22-56dac49ae8ad", "created_at": 1789752844, "indexing_at": 1789752846, "completed_at": 1789752852, "error": null, "stopped_at": null, "document": { "id": "0eeae560-0e74-44e9-aaee-2cc6b599dee8", "data_source_type": "upload_file", "name": "A01_field_service_policy_and_charges_uk.pdf", "doc_type": null, "doc_metadata": { "region": "uk" } } }, "child_chunks": [], "score": 0.6682576, "tsne_position": null, "files": [], "summary": null },
Copied from Captured file (text), lines 15–54 · an excerpt
| ✓ | Expected: The supporting passage appears among the results.Found: It is first, and every returned segment comes from the same document. |
The query returned the answer passage first, and every returned segment came from the one document that covers the question.
Single-document results. All four returned segments came from one document, and none of the page 2 decoy values appeared.
Configuration and setup
How this tool was set up for the run and what the test needed in place. Each row is a fact from the run's records; a fact the records do not hold is left out, not guessed.
How this scenario is graded
How we decide Pass, Fail and Not gradable. The same rules apply to every tool tested on this scenario.
Each test case gets one result per tool: Pass, Fail or Not gradable. A test case we haven't run yet shows Untested. There are no partial results.
- Pass: the tool did everything the test expected, and nothing it said contradicts the correct answer.
- Fail: at least one expected behaviour clearly didn't happen; the test case's result says which one and quotes the tool.
- Not gradable: our evidence couldn't settle the outcome (for example a record we needed is missing). It is never counted as a fail, and the test case's result says what's missing.
Where this sits in the benchmark
This page is one cell of a larger study: one tool, one scenario. Only this benchmark's frame appears here.
| Level | Name | Scope |
|---|---|---|
| Benchmark | Managed RAG → | 15 scenarios · 9 tools |
| Capability | Retrieval → | |
| Scenario | Answer is available in the knowledge base → | |
| Tool | Dify → |
Global scenario definition → · Global capability definition → · Dify product page →
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