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Virendra Badgotya

Participant

https://github.com/vir123-devf/AI-Customer-Interaction-Panel

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Individual

December 5, 2025 at 10:02 AM

Project Demo

Submission Details

hear-about-us: Linkedin

name: Virendra Badgotya

College / University Name: Sardar Vallabhbhai National Institute of Technology, Surat

linkedIn-profile: https://www.linkedin.com/in/virendra-badgotya-ai/

Project Title: https://github.com/vir123-devf/AI-Customer-Interaction-Panel

Describe what your project does?: The AI Customer Interaction Panel is an AI-powered voice-based customer support system designed to provide real-time, automated assistance to e-commerce customers. Users can speak their queries, which are converted to text using Whisper ASR, matched with relevant answers from an FAQ knowledge base using FAISS vector search, and responded back using Cohere LLM and Text-to-Speech. Every interaction is logged securely in Supabase, and the system runs through an interactive Streamlit interface. This solution matters because it reduces support workload, enables 24/7 automated assistance, improves response accuracy through RAG, and enhances customer experience with natural, human-like voice interaction—making it ideal for modern e-commerce support systems.

Share a 3–5 minute HD demo video: https://www.youtube.com/watch?v=YzrXrdS268k

Hosted Project Link (if any): https://ai-customer-interaction-panel.streamlit.app/

GitHub Repository (if any): https://github.com/vir123-devf/AI-Customer-Interaction-Panel

artifacts/ supporting material: The Github contains all screenshots and Video of Working

Is this project your original and proprietary work?: Yes

Does your project include any private, sensitive, or restricted code or content?: No

Do you give us (AI Demos & partners) permission to feature your work on our website and share it with our community (with full credit)?: Yes

Do you consent to us showcasing your name/profile on our social media platforms and YouTube: Yes

Are you open to freelance, internship, or collaborative opportunities based on this project?: Yes, I’m interested

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The AI Customer Interaction Panel is an AI-powered voice-based customer support system designed to provide real-time, automated assistance to e-commerce customers. Users can speak their queries, which are converted to text using Whisper ASR, matched with relevant answers from an FAQ knowledge base using FAISS vector search, and responded back using Cohere LLM and Text-to-Speech. Every interaction is logged securely in Supabase, and the system runs through an interactive Streamlit interface. This solution matters because it reduces support workload, enables 24/7 automated assistance, improves response accuracy through RAG, and enhances customer experience with natural, human-like voice interaction—making it ideal for modern e-commerce support systems.